Shipping Policy

We are committed to delivering your orders in a timely and secure manner. This policy outlines our shipping procedures and what you can expect when ordering from our store.

Order Processing

You will receive an email notification with tracking information once your order has shipped.

Shipping Methods & Delivery

We offer several shipping options to meet your needs. Delivery times are estimates and begin from the date your order is shipped, not the date the order is placed. Transit times may vary depending on your location and carrier service conditions.

Shipping Destinations

We currently ship to all 50 U.S. states. At this time, we do not offer international shipping outside the United States.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s progress. You can also track your order by logging into your account on our website.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before submitting your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to correct your shipping address, please contact us immediately after placing your order.

Undeliverable Packages

Packages that are returned to us as undeliverable due to incorrect addresses, failed delivery attempts, or refusal of delivery will be refunded for the merchandise cost only. Original shipping charges will not be refunded.

Multiple Shipments

If your order contains multiple items, they may ship from different locations or in separate packages. You will not be charged additional shipping fees for multiple shipments.

Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or special handling requirements. If any restrictions apply to your order, we will notify you promptly.

Damaged or Lost Packages

If your package appears damaged upon delivery, please note the damage with the carrier before accepting the package. For lost or damaged shipments, please contact us within 7 days of the estimated delivery date.

Customs and Import Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees that may be charged by the destination country. These fees are not included in the order total and are the customer’s responsibility.

For more detailed information about current shipping methods, rates, or to check the status of your order, please visit our website at https://herstrideshop.com.

We appreciate your business and strive to make your shopping experience seamless from checkout to delivery.